Store Support Specialist

The Home Depot; Schaumburg (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer based in Schaumburg is looking for Associates in Store Support to handle critical non-sales functions. This position involves assisting customers, managing cash and fulfilling orders, ensuring a high customer satisfaction level. Ideal candidates should be detail-oriented, capable of managing their time effectively, and work well in a team environment. Responsibilities include answering customer questions and maintaining operational compliance while collaborating with various stakeholders.

Qualifications

• Must work cooperatively with other associates and vendors.
• High level of integrity and focus on operational responsibilities.
• Ability to work productively with little supervision.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Handle customer questions on product order status and cash management.

Skills

Detail-oriented

Time management

Team collaboration

Customer service

Job description

A leading home improvement retailer based in Schaumburg is looking for Associates in Store Support to handle critical non-sales functions. This position involves assisting customers, managing cash and fulfilling orders, ensuring a high customer satisfaction level. Ideal candidates should be detail-oriented, capable of managing their time effectively, and work well in a team environment. Responsibilities include answering customer questions and maintaining operational compliance while collaborating with various stakeholders.