Store Support & Customer Experience Specialist

The Home Depot; Detroit (MI); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

The Home Depot is seeking Store Support Associates in Detroit, MI. Roles include assisting customers in the lot or inside the store, handling order status inquiries, and providing administrative services with minimal supervision.

You will work cooperatively with associates, vendors, and carriers to ensure accurate, timely service and a high level of customer satisfaction. Typical positions include Office/Order Fulfillment/Lot Associate and Customer Service Representative.

Qualifications

• Detail-oriented with strong time-management skills.
• Integrity and reliability in handling store operations.
• Ability to work with vendors, associates, and customers.

Responsibilities

• Assist customers in locating products and directing to store departments.
• Support order fulfillment and customer order status inquiries.
• Provide administrative support and ensure adherence to store policies and procedures.

Job description

The Home Depot is seeking Store Support Associates in Detroit, MI. Roles include assisting customers in the lot or inside the store, handling order status inquiries, and providing administrative services with minimal supervision.

You will work cooperatively with associates, vendors, and carriers to ensure accurate, timely service and a high level of customer satisfaction. Typical positions include Office/Order Fulfillment/Lot Associate and Customer Service Representative.