Store Support

Home Depot; Quincy (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Quincy is seeking candidates for Store Support positions. These roles involve assisting customers, managing orders, and ensuring high levels of customer satisfaction. Ideal candidates will be detail-oriented, possess strong time management skills, and work well with minimal supervision. Opportunity to work in various roles including Office Associate and Customer Service Representative.

Qualifications

• Ability to assist customers and ensure satisfaction.
• Conduct administrative services efficiently.
• Demonstrate integrity and cooperative work ethic.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and handle inquiries.
• Work cooperatively with associates and vendors.

Skills

Customer service skills

Time management

Detail-oriented

Job description

Overview

Job Description Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Location

City: QUINCY
State: MA

Job details

Job Type: Store Support