Store Supervisor (Full Availability) - Lower East Side, NY

Lidl Atlanta; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the retail sector seeks a Supervisor to lead store teams and ensure exceptional customer service. The ideal candidate is a fast learner with leadership experience, ready to engage in both supervisory and operational tasks. This role offers competitive pay and a comprehensive benefits package, including medical coverage and a 401k plan.

Benefits

Medical & Prescription Coverage

Dental Coverage

Vision Coverage

Paid Time Off (PTO)

401k Plan (+ 5% company match)

Voluntary Term Life & AD&D Insurance

Total Well-Being Program

DailyPay

Qualifications

• 1-2 years of leadership experience required.
• Excellent customer service skills needed.

Responsibilities

• Serve as the shift lead on the sales floor.
• Provide hands-on support for operational tasks.
• Ensure excellent customer service throughout the store.

Skills

Leadership

Customer Service

Communication

Job description

Summary

Supervisors fulfill an important role within our business by ensuring that our store teams provide our customers with the shopping experience that Lidl is famed for in over 30 countries. Our most successful Supervisors are fast learners who are innately efficient – they “work smarter, not harder” naturally! They’re comfortable multi-tasking and switching between supervisory and operational tasks. They’re eager to learn and want to excel in their current role. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

What You’ll Do

• Serve as the shift lead on the sales floor, providing guidance and feedback to an operational team of 2-10 associates
• Create an environment where your colleagues can do their best work
• Provide hands-on support for all other operational tasks, including cash management, working stock, cleaning, and other essential store functions
• Uphold Lidl’s standards for freshness, cleanliness, and availability in all areas of the store including the bakery, produce area, and weekly promotional setup
• Ensure and provide excellent customer service throughout the store

What You’ll Need

• Must be 21 years of age or older
• 1-2 years of leadership experience
• A team-oriented attitude
• Excellent customer service skills, including the patience and ability to de-escalate tense situations
• Willingness to participate in the physical operations of the store, including stocking, cleaning, and ringing on a constant basis
• Ability to lift, move, carry, or slide product over 50 pounds
• Ability to reach above head to heights greater than 10 inches
• The flexibility to start an early shift at 5am or finish a late shift at 11pm, including weekends
• Excellent written, verbal, and non-verbal communication skills, in the English language
• Ability to obtain and maintain ServSafe certification

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees, regardless of hourly status, are eligible to receive the following benefits:

• Starting pay of $23.50/hr plus benefits (up to $26.50/hr)
• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
• Dedicated training plans to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule