Store Supervisor - Flowing Wells Store

Good Will International; Tucson (AZ); On-site; Full time

Job summary

Join an established industry player as a Store Supervisor, where you will lead daily operations, train staff, and ensure excellent customer service. This role is pivotal in supporting the mission to provide employment-related services to the community. You will manage store personnel, handle cash securely, and maintain the store's cleanliness and organization. Enjoy a supportive work environment with opportunities for career advancement while making a positive impact in your community. If you are passionate about retail and helping others, this position is perfect for you.

Benefits

Paid Time Off

Paid Sick Leave

Medical Insurance

Vision Insurance

Dental Insurance

403(b) Retirement Plan

Disability Insurance

Life Insurance

Tuition Reimbursement

30% Store Discount

Qualifications

• 1+ year retail and supervisory experience required.
• Must be able to lift 30 pounds and stand for long periods.

Responsibilities

• Oversee daily store operations and train staff in customer service.
• Ensure cleanliness and organization of the store.

Skills

Customer Service

Cash Handling

Merchandising Knowledge

Basic Math Aptitude

Supervisory Skills

Flexibility

Education

High School Diploma or GED

Tools

Cash Register

Job description

Join to apply for the Store Supervisor - Flowing Wells Store role at (GWI) GOODWILL INTERNATIONAL.

(GWI) GOODWILL INTERNATIONAL provided pay range

This range is provided by (GWI) GOODWILL INTERNATIONAL. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.90/hr - $19.08/hr

A DAY IN THE LIFE AS A STORE SUPERVISOR

As a Store Supervisor, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the store's daily operations. You will train others in customer service, cashiering, assist with donors, evaluate, sort and price used merchandise, transport priced goods to the retail floor, rotate old merchandise off the sales floor, and maintain general cleanliness and organization. The Store Supervisor assumes responsibility for all store personnel and processes in the absence of the Store Manager and Assistant Store Manager.

Minimum Qualifications For a Store Supervisor

• High school diploma or GED and a minimum of one (1) year retail experience.
• One (1) year supervisory experience.
• Knowledgeable in merchandising and industry trends.
• Ability to operate a cash register, count money, and make change.
• May be required to successfully complete and maintain Article 9 and Prevention and Support and Certified Monitor Training.
• Will be required to successfully complete and maintain CPR and 1st Aid.
• Will be required to gain clearance under the Department of Economic Security to provide services to clients of the Division of Developmental Disabilities (fingerprint and background check) within 90 days of employment.
• Ability to read, write and have a basic math aptitude.
• Ability to realistically assess values of merchandise.
• Ability to lift a minimum of 30 pounds and be able to stand for long periods; bend, reach and stretch repeatedly during a shift.
• Ability to follow written or verbal instructions.
• Must be able to work flexible hours (including nights and weekends).
• Must be willing to transfer to other stores as requested.
• Ability to work with a minimum of supervision.
• Ability to develop and maintain effective working relationships with all individuals.

Essential Functions

• Demonstrate GISA’s Values at all times.
• Securely handle cash, cash receipts, bank deposits, the safe combination, and keys to the store as assigned.
• Report all unusual or suspicious occurrences to the Store Manager.
• Assist in preparing employee weekly work and break schedules. Set up daily “to do” lists and ensure tasks are completed.
• Assist in recruitment and selection processes as needed.
• Communicate and assist customers and donors as needed.
• Assist Store Manager in day-to-day operations of the Store.
• Conduct “Managing by Walking Around” throughout the day.
• Ensure cleanliness and image of the Store.
• Coordinate and communicate transportation and maintenance needs.
• Assist in ordering and maintaining supplies.
• Assist in the proper rotation of aged textiles and hard goods in accordance with established policies/procedures.
• Assess quality of merchandise received from production and adjust prices if necessary.
• Observe customers to reduce pilferage of Goodwill property.
• Complete time cards, weekly processing reports, program participants’ reports if necessary, and employee documentation.
• Ensure donations processed in accordance with company standards and complete proper production records.
• Work with staff to ensure donations reach the sales floor within 24 hours.
• Complete monthly Goals and Objectives with Supervisor.
• Clean up all work areas at the end of each shift.
• Clean toppers and replace merchandise as needed.
• Follow all company and department policies and procedures.
• Follow all safety rules; report accidents or injuries immediately.
• Maintain a high level of confidentiality regarding Goodwill Industries of Southern Arizona, Inc. and persons receiving services.
• Assist in other areas as requested.

Perks & Benefits

This position offers competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!

POSSIBLE CAREER PATHS

• Senior Store Supervisor
• Assistant Store Manager
• Store Manager in Training / Store Manager

Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.

We encourage all bilingual candidates, national service members, veterans, and their family members to apply.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Furniture and Home Furnishings Manufacturing