Store Supervisor - California Stores

The Honey Baked Ham Company, LLC; San Diego (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading company in the food service industry is seeking a Store Supervisor for their California locations. This full-time role involves managing store operations, ensuring excellent customer service, and supporting staff development. Ideal candidates will have supervisory experience and a strong background in customer service. The company offers competitive pay and benefits, including medical, dental, and vision insurance, along with opportunities for career growth.

Benefits

Medical, dental, and vision insurance options

Flexible hours

401(k) with annual bonuses

Tuition assistance

Employee Assistance Program

Product discounts

Qualifications

• 2 years of restaurant or service industry experience desirable.
• Prior supervisory experience recommended.
• Valid driver's license and reliable transportation for catering orders.

Responsibilities

• Manage Store Operations and assist in hiring and training associates.
• Coach associates using established processes and tools.
• Ensure proper sanitation procedures are followed.

Skills

Customer Service

Team Management

Coaching

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Join to apply for the Store Supervisor - California Stores role at The Honey Baked Ham Company, LLC

1 day ago Be among the first 25 applicants

Join the #HamFam!

After over 60 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham, and the secret to our success isn't a secret at all--it's our people. We're a high-performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve and we're looking for a Store Supervisor to join our team! This is a full time, benefits eligible role that supports all aspects of store operations and ensures customers receive excellent service and quality. We have a casual environment AND we offer better work/life balance, too. Our stores are open Monday through Saturday from 9:30 AM to 6:30 PM - and we're closed on Sundays. Bring your restaurant, retail or hotel customer service experience to HoneyBaked and grow your career!

What You'll Do

1. Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
2. Assist in hiring and training of all associates and ensure expectations for each position are met. Assist Manager in the implementation of development plans for staff.
3. Be able to effectively work and train all positions in both the front and back of the house.
4. Perform various administrative functions such as banking and scheduling meetings.
5. Coach associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
6. Execute store opening/closing procedures and generate daily/weekly reports.
7. Manage/monitor labor and adjust store staffing based on business demands.
8. Monitor production and sales efficiencies including wait times, yields, and product quality.
9. Ensure proper sanitation procedures are followed, including hand dip, hair nets, gloves, and aprons. Monitor stocking and cleanup duties.
10. Ensure FIFO rotation of all products in FOH and BOH, including unproduced and produced hams and turkeys.
11. Handle customer complaints to achieve 100% satisfaction according to company policy.
12. Participate in catering and gifting sales and fulfillment processes, including B2B and catering.
13. Lead merchandising transitions from promotion to promotion and ensure proper holiday and non-holiday setup.

What We Think You'll Need

• High school diploma or equivalent.
• Basic computer skills including Microsoft Word, Excel, and Outlook.
• 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended.
• Good understanding of production facility operations - equivalent to 1-2 years' work experience.
• Valid driver's license and reliable transportation for catering orders/deliveries.

What We Offer

• Competitive pay
• Fun and casual environment
• Flexible hours
• Opportunity to grow your career with a premier brand!

Benefits for full-time Store Supervisors include: medical, dental, and vision insurance options, life insurance, disability coverage, paid time off, 401(k), annual bonuses, tuition assistance, Employee Assistance Program, and product discounts. Pay ranges from $17 to $21 per hour depending on experience.

Get to Know Us! Find out more about HoneyBaked and see some fantastic recipes on our YouTube channel.

Other Things to Know

• Physical dexterity and mobility are required, including working with a hot torch. Must be able to bend, stoop, stand long periods, twist, and lift up to 65 lbs.

Honey Baked Ham Company LLC is an equal opportunity employer, committed to diversity and inclusion in the workplace.