Store Supervisor - California Stores

The Honey Baked Ham Company, LLC; Encinitas (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a dynamic team as a Store Supervisor at a renowned company committed to making meals memorable. This full-time role offers a casual environment and a chance to grow your career while ensuring top-notch service in a supportive atmosphere. You'll manage store operations, train staff, and handle customer inquiries, all while enjoying flexible hours and competitive pay. With a focus on work/life balance and a commitment to quality, this position is perfect for those with a passion for customer service and a desire to lead. Don't miss the opportunity to be part of a high-performance team that values authenticity and community engagement.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Annual Bonus Opportunities

Tuition Assistance

Employee Discounts

Qualifications

• 2 years of restaurant or service industry experience desirable.
• Prior supervisory experience recommended.

Responsibilities

• Manage store operations and ensure excellent customer service.
• Assist in hiring and training associates.

Skills

Customer Service

Supervisory Skills

Basic Computer Skills

Production Facility Operations

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Join to apply for the Store Supervisor - California Stores role at The Honey Baked Ham Company, LLC

6 days ago Be among the first 25 applicants

Join the #HamFam!

After over 60 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham, and the secret to our success isn't a secret at all--it's our people. We're a high-performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve and we're looking for a Store Supervisor to join our team! This is a full time, benefits eligible role that supports all aspects of store operations and ensures customers receive excellent service and quality. We have a casual environment AND we offer better work/life balance, too. Our stores are open Monday through Saturday from 9:30 AM to 6:30 PM - and we're closed on Sundays. Bring your restaurant, retail or hotel customer service experience to HoneyBaked and grow your career!

What You'll Do

1. Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
2. Assist in hiring and training of all associates and ensure expectations for each position are met. Assist Manager in the implementation of development plans for staff.
3. Be able to effectively work and train all positions in both the front and back of the house.
4. Perform various administrative functions such as banking and scheduling meetings.
5. Coach associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
6. Execute store opening / closing procedures and daily / weekly reports.
7. Manage/monitor labor and adjust the store staffing based on the demands of the business.
8. Monitor production and sales efficiencies including wait times, yields, and product quality.
9. Ensure proper sanitation procedures are followed including hand dip, hair nets, gloves, and aprons. Ensure proper use of equipment. Monitor stocking and cleanup duties.
10. Ensure FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
11. Handle customer complaints to ensure 100% satisfaction according to Company policy.
12. Participate in catering and gifting sales and fulfillment in all B2B and Catering processes.
13. Lead merchandising transition from promotion to promotion and ensure proper Holiday and non-Holiday setup.

What We Think You'll Need

1. High school diploma or equivalent.
2. Basic computer skills including Microsoft Word, Excel, and Outlook.
3. 2 years of restaurant or service industry experience desirable and prior supervisory experience recommended.
4. Good understanding of production facility operations - equivalent to 1-2 years' work experience.
5. Valid driver's license and reliable transportation to assist with catering orders/deliveries.

What We Offer

1. Competitive pay
2. Fun and casual environment
3. Flexible hours
4. Opportunity to grow your career with a premier brand!

Benefits for full time Store Supervisors include: medical, dental and vision insurance options, life insurance, long term and short-term disability coverage options, paid time off, a 401(k), annual bonus opportunities, a tuition assistance program, access to our Employee Assistance Program and associate discounts on our products! Store Supervisor pay ranges from $17 to $21 per hour, depending on experience.

GET TO KNOW US!

Find out more about HoneyBaked (along with some fantastic recipes!) on our YouTube channel here

Other Things To Know

Physical dexterity and mobility to perform demands of the job which may include working with a hot torch. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies, some of which may be up to 65 lbs.

The Honey Baked Ham Company LLC is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Seniority level

• Associate

Employment type

• Part-time

Job function

• General Business, Other, and Customer Service
• Food and Beverage Services, Restaurants, and Retail

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