Store Supervisor - California Stores

The Honey Baked Ham Company, LLC; California; On-site; Full time

Job summary

Join a leading company in the food and beverage industry as a Store Supervisor. This full-time role offers a casual environment with flexible hours and opportunities for career growth. You will manage store operations, train staff, and ensure excellent customer service while enjoying competitive pay and benefits.

Benefits

Medical, dental, vision insurance options

Life insurance and disability coverage

Paid time off

401(k) and bonuses

Tuition assistance

Employee Assistance Program

Product discounts

Qualifications

• 2 years of restaurant or service industry experience desirable.
• Prior supervisory experience recommended.
• Valid driver's license and reliable transportation.

Responsibilities

• Manage Store Operations and assume control in the absence of Manager.
• Assist in hiring and training of all associates.
• Ensure customer satisfaction and handle complaints.

Skills

Customer Service

Team Management

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Join to apply for the Store Supervisor - California Stores role at The Honey Baked Ham Company, LLC

1 day ago Be among the first 25 applicants

Join the #HamFam!

After over 60 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham, and the secret to our success isn't a secret at all--it's our people. We're a high-performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve and we're looking for a Store Supervisor to join our team! This is a full time, benefits eligible role that supports all aspects of store operations and ensures customers receive excellent service and quality. We have a casual environment AND we offer better work/life balance, too. Our stores are open Monday through Saturday from 9:30 AM to 6:30 PM - and we're closed on Sundays. Bring your restaurant, retail or hotel customer service experience to HoneyBaked and grow your career!

What You'll Do

1. Manage Store Operations as assigned by Manager and assume all operational control in the absence of Manager.
2. Assist in hiring and training of all associates and ensure expectations for each position are met. Assist Manager in the implementation of development plans for staff.
3. Be able to effectively work and train all positions in both the front and back of the house.
4. Perform various administrative functions such as banking and scheduling meetings.
5. Coach associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
6. Execute store opening / closing procedures and generate daily / weekly reports.
7. Manage and monitor labor, adjusting store staffing based on business demands.
8. Monitor production and sales efficiencies including wait times, yields, and product quality.
9. Ensure proper sanitation procedures are followed, including hand dip, hair nets, gloves, and aprons. Ensure proper use of equipment. Monitor stocking and clean-up duties.
10. Ensure FIFO rotation of all products in FOH and BOH, including unproduced and produced hams and turkeys.
11. Handle customer complaints to ensure 100% satisfaction according to Company policy.
12. Participate in catering and gifting sales and fulfillment for B2B and Catering processes.
13. Lead merchandising transitions and ensure proper setup for holidays and non-holiday periods.

What We Think You'll Need

• High school diploma or equivalent.
• Basic computer skills including Microsoft Word, Excel, and Outlook.
• 2 years of restaurant or service industry experience desirable; prior supervisory experience recommended.
• Understanding of production facility operations, equivalent to 1-2 years' work experience.
• Valid driver's license and reliable transportation for catering orders/deliveries.

What We Offer

• Competitive pay
• Fun and casual environment
• Flexible hours
• Opportunities for career growth with a premier brand

Benefits for full-time Store Supervisors include: medical, dental, vision insurance options, life insurance, disability coverage, paid time off, 401(k), bonuses, tuition assistance, Employee Assistance Program, and product discounts. Pay ranges from $17 to $21 per hour depending on experience.

Get to Know Us!

Learn more about HoneyBaked and find some fantastic recipes on our YouTube channel.

Other Things To Know

Physical dexterity and mobility are required, including working with a hot torch. Job duties may include bending, stooping, standing for long periods, twisting, and lifting up to 65 lbs.

Honey Baked Ham Company LLC is an equal opportunity employer. We do not discriminate based on race, color, sex, religion, national origin, age, military status, disability, genetic information, or any other protected category. Harassment is also prohibited.

Seniority level

• Associate

Employment type

• Part-time

Job function

• General Business, Other, and Customer Service

Industries

• Food and Beverage Services, Restaurants, and Retail