Store Supervisor

Martinizing Cleaners; Rancho Mirage (CA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Employee Discounts

Major Holidays Off

Uniform Provided

Health Insurance eligibility

Growth potential – internal promotions

Job summary

Martinizing Cleaners in Rancho Mirage, CA is seeking a proactive Store Supervisor to work with the store manager to grow the business and develop staff. You will ensure impeccable customer service when the manager is away.

This role offers growth within the company and values a background in customer service supervision. Industry experience is preferred but not required.

Qualifications

• Experience as supervisor in customer service.
• Strong interpersonal and leadership skills.
• Willingness to work with retail operations.

Responsibilities

• Greet and assist walk-in customers in the store.
• Handle front counter, drop-off, and pick-up of orders.
• Assist customers with cleaning, stains, and finishing questions.
• Sort and examine articles of clothing.
• Mark-In incoming customer orders.
• Maintain cash drawer accuracy.
• Keep store clean to support a benchmark appearance.
• Resolve customer issues and claims.
• Manage commercial accounts.
• Master the POS system to maximize its tools.
• Other duties as assigned.

Skills

Supervisory experience

Customer service

POS system

Team development

Tools

POS System

Job description

The Martinizing Cleaners team is looking for a talented and self-motivated individual to help oversee operations as a Store Supervisor!

The Store Supervisor position involves working closely with the store manager in order to continually grow the business as well as develop staff. When the manager is absent, the Store Supervisor would be responsible for ensuring that we live up to our brand’s standard of impeccable customer service.

This is a great opportunity for someone looking to develop managerial skills in a thriving recession-proof industry! Our ideal Store Supervisor applicant would have experience as a supervisor in a customer service position. Industry experience is preferred but not required.

Perks of the Store Supervisor:

• Employee Discounts
• Major Holidays Off
• Uniform Provided
• Supervisors are eligible for Health Insurance
• This role has great potential for growth within our company. We promote from within!

Responsibilities of the Store Supervisor:

• Greet and assist all walk-in customers in the store
• Front counter help with customer drop-off and pick-up of orders
• Assist customers with cleaning, stain and finishing needs, and/or questions
• Sort and examine articles of clothing
• Mark-In incoming customer orders
• Consistently ensure cash drawer accuracy
• General housekeeping to support a benchmark store appearance
• Solve Customer Issues and Claims
• Manage Commercial Accounts
• Master the POS (point of sale) system to maximize its tools and impact
• Other duties as assigned