Store Supervisor

footasylum; Illinois; On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Staff discount 30%

Leadership training

Career progression

Wellbeing culture

Job summary

Footasylum in Denton Crown Point Retail Park is seeking an enthusiastic supervisor to lead the shop floor and deliver best-in-class service. You will coach the team, manage rotas, and drive sales through exceptional customer experiences.

You’ll run launches, maintain visual standards, and ensure health and safety compliance while supporting a clear path from Supervisor to Store Manager. Flexible shifts include evenings and weekends.

Qualifications

• Demonstrated leadership to coach and develop a retail team.
• Excellent customer service and communication skills.
• Organised, dependable and able to prioritise in a fast-paced environment.
• Passion for streetwear and retail with a learning mindset.
• Flexible availability including evenings and weekends.

Responsibilities

• Lead the customer experience on the shop floor and resolve issues quickly.
• Drive sales and KPIs through service, stock, and merchandising.
• Coach and develop the team; manage rotas with the manager.
• Lead product launches, in-store activations, stock replenishment, and visuals.
• Maintain a premium store, visuals, health and safety standards.

Skills

Staff leadership

Customer service

Communication

Time management

Retail knowledge

Tools

POS systems

Job description

Location: Denton Crown Point Retail Park

Contract: Full-Time / Part-Time available

Flexibility: Monday–Sunday (rotating shifts including evenings and weekends)

Pay: Competitive hourly rate + 30% staff discount

Ready to lead the vibe on the shop floor? Apply now and bring your A‑game.

What you’ll do

• Lead the customer experience: Coach and support the team to deliver best‑in‑class service, assist with customers on the shop floor, and resolve issues quickly and professionally.
• Drive sales & KPIs: Analyse daily performance, support stock and merchandising plans, and help the team hit targets through great service and selling techniques.
• Coach and develop the team: Deliver on‑the‑job training, give regular feedback, manage rotas with the manager, and help create a supportive, inclusive team culture.
• Run events & operational tasks: Lead on product launches, in‑store activations, stock replenishment, visual standards, and ensure compliance with company procedures.
• Maintain a premium store: Keep visual merchandising and stock rooms tidy, ensure health & safety standards are met, and present the store to brand expectations.

About you

• Confident leader who motivates others and leads by example.
• Strong communicator with excellent customer service skills.
• Organised, dependable, and able to prioritise in a fast‑paced environment.
• Passion for streetwear, trainers and retail is a plus, with a willingness to learn.
• Flexible availability including evenings and weekends.

What you'll get

• Pay transparency: Competitive hourly rate
• 30% staff discount across Footasylum & Sevenstore
• Structured training and leadership development
• Clear progression from Supervisor to Store Manager
• Wellbeing support and an inclusive culture

Diversity

We value diversity and are committed to creating an inclusive environment for all colleagues. Different perspectives help us deliver better service to our customers and build stronger teams. We welcome applications from everyone.

Recruitment process

1. Quick online application (no CV) – make your application stand out with brand‑specific video questions.
2. Retail Lab / group assessment – show us your leadership and customer skills in a practical group setting.
3. Offer within 72 hours where possible.
4. Start Dates: Induction & training starts as soon as possible.

Footasylum is an equal opportunities employer. If you need any reasonable adjustments for the recruitment process, please let us know in advance.

We review applications individually and will invite suitable candidates to a group interview to see if we’re a good fit for each other.

You must bring your Right to Work documentation to the interview in order for us to progress your application.

Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some stores have extended opening hours during busy periods.