Store Shift Supervisor: Lead Ops, Merch & Customer Experience

Weis Markets; Cetronia (PA); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Weis Markets, Inc. in Cetronia, PA is seeking a Shift Supervisor to lead daily store operations. You will act as Manager on Duty, oversee merchandising, and ensure safe, compliant staffing and service delivery to customers.

The role emphasizes teamwork, communication, and hard work to drive store performance while maintaining high standards of accuracy and customer satisfaction.

Qualifications

• High school diploma or GED required.
• Associate degree or two years' experience preferred.

Responsabilités

• Acts as Manager on Duty (MOD) and directs store operations.
• Executes merchandising plans and maintains in-stock conditions.
• Engages customers, resolves issues, and provides feedback to associates.
• Oversees scheduling to ensure labor law compliance and safe operations.
• Oversees receiving, pricing, freshness, and product rotation.
• Ensures OSHA compliance and weights and measures accuracy.
• Performs daily store walks to identify opportunities and give direction.
• Supports company programs and communicates policies to staff.

Connaissances

Customer service

Leadership

Communication

Formation

High school diploma or GED

Description du poste

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address:

365 South Cedar Crest Blvd

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Shift Supervisor is responsible for the functions below, in addition to other duties as assigned:

• Acts as Manager on Duty (MOD) in most cases, performing all necessary functions for successful store operation. The Shift Supervisor will take direction from the Store Manager and make key decisions on store resources and decisions to be made.
• Executes merchandising plans and maintain in-stock conditions throughout the stores.
• Drives engagement by communicating with customers and providing feedback and service results to associates. Resolves customer issues promptly and effectively.
• Oversees work assignments to utilize talents and abilities while maximizing profits most effectively. Ensures compliance with all labor laws, including lunch breaks and minor scheduling restrictions.
• Oversees established departmental procedures for receiving, producing, and replenishing merchandise including inspecting the product when delivered, pricing accuracy, freshness and quality, and product rotation. Enforces keeping of necessary logs according to company policy.
• Ensures associates work and operate equipment safely, complying with OSHA requirements and ensures compliance with price accuracy as well as weights and measures laws.
• Performs daily store walks of the entire store and exterior property to identify successes and opportunities, provide direction and feedback, and be visible and accessible to associates and customers.
• Supports and executes all company programs to achieve desired business results.Ensures that company policies are communicated to, understood, and followed by associates.

SUPERVISORY RESPONSIBILITIES

The Shift Supervisor has direct supervisory responsibilities over multiple aspects of the store. They are responsible for ensuring all associates work safely, efficiently, and productively.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the Associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

High school diploma or general education degree (GED) is required. An associate degree or two years’ experience preferred.

Weis Markets is an Equal Opportunity Employer:Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.