Store Shift Leader: Customer Service & Operations

Domino's; Manassas (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Domino's is seeking a Store Assistant Manager to oversee daily operations, ensure high customer service, and support the Manager on Duty. You will manage front-of-house and back-of-house tasks, train staff, and uphold food quality standards in a fast-paced store.

You’ll lead a team on shifts, process orders, handle cash, and work with management to optimize performance and customer satisfaction.

Qualifications

• Excellent written and verbal communication skills in interactions with management and customers.
• Strong ability to multi-task in a fast-paced environment.
• Capacity to lead a team on duty and coordinate shifts.

Responsibilities

• Provides leadership support to the Manager on Duty (MOD).
• Maintains high standards of customer service during high-volume operations.
• Oversees cash management duties and verifies daily reports.
• Greets customers and processes orders professionally and promptly.
• Assists with inventory control, stock ordering, and quality standards.

Skills

Leadership

Communication

Multi-tasking

Fast-paced environment

Adaptability

Order entry

Take orders

Teamwork

Math skills

Background checks

Job description

Domino's is seeking a Store Assistant Manager to oversee daily operations, ensure high customer service, and support the Manager on Duty. You will manage front-of-house and back-of-house tasks, train staff, and uphold food quality standards in a fast-paced store.

You’ll lead a team on shifts, process orders, handle cash, and work with management to optimize performance and customer satisfaction.