Store Shift Leader & Customer Experience Lead

Domino's; Manassas (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Domino's Pizza is looking for a Store Assistant Manager to assist in daily oversight, coordination and execution of goals in sales, costs, and customer service. You will help manage food quality, cleanliness, and staffing to ensure a smooth, high-standard operation.

The role emphasizes delivering excellent service, maintaining product and image standards, and supporting the Manager on Duty. This position involves supervising front- and back-of-house tasks and ensuring safe food handling.

Qualifications

• Ability to pass applicable background checks.
• Excellent written and verbal communication skills when interacting with management and customers.
• Strong multi-tasking and fast-paced environment adaptability.

Responsibilities

• Provide leadership support to the Manager on Duty (MOD).
• Maintain high standards of customer service during high-volume operations.
• Communicate clearly with management and team members.
• Greet customers and take orders professionally and promptly.
• Oversee cash handling and POS operations and ensure accurate transactions.

Skills

Leadership

Customer service

Cash handling

Team communication

Multi-tasking

Job description

Domino's Pizza is looking for a Store Assistant Manager to assist in daily oversight, coordination and execution of goals in sales, costs, and customer service. You will help manage food quality, cleanliness, and staffing to ensure a smooth, high-standard operation.

The role emphasizes delivering excellent service, maintaining product and image standards, and supporting the Manager on Duty. This position involves supervising front- and back-of-house tasks and ensuring safe food handling.