Store Shift Leader

McCraw Oil and Propane; Cottonwood Shores (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the oil and gas industry is seeking a Store Shift Leader to enhance customer experience and support store operations. You will oversee staff, manage daily tasks, and ensure compliance with company policies while providing excellent service. This entry-level position offers growth opportunities in a thriving environment.

Benefits

Free work uniforms

Free fountain drinks while on duty

Health, dental, and vision insurance plans

401K retirement plan

Vacation and holiday leave

Qualifications

• Experience in customer relationship management required.
• Ability to train team members on company policies.
• Physical ability to lift up to 50 pounds.

Responsibilities

• Ensure exceptional customer service and store operations.
• Lead and supervise team members in the absence of management.
• Maintain cleanliness and organization of the store.

Skills

Customer service

Verbal communication

Team leadership

Education

High school diploma or equivalent

Tools

Cash register

Microsoft Excel

Job description

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STORE SHIFT LEADER

Welcome to TXB!

TXB stands for Texas Born. That means we’re big city, open country, and everything in-between.

It also means that we have Texas values, the same values that we’ve built our brand around—authenticity, hospitality, and integrity.

At TXB, our purpose is to strive to make our guests, team members, and communities better off for having known us. As we like to say, we “leave ‘em better,” every day and every way.

Join us in taking our business to another level, and give back to the communities that give so much to us.

Job Summary

The store shift leader works in support of the store management team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including, but not limited to cash register tasks, customer service, general housekeeping and other related functions. The store shift leader ensures an exceptional customer experience that supports our purpose to “Leave ‘em Better”.

Essential Functions

• Reliable transportation
• Abide by all applicable local, state, and federal laws and regulations/certifications.
• Be reliable, punctual, honest, and have a good attitude.
• Excellent customer service skills.
• Good verbal communication skills.
• Ability to operate available equipment, such as cash registers, calculators, or scanners.
• Basic mathematical skills, as needed to make change and give refunds.
• Knowledgeable about company’s products and services, and customer-related policies.
• Ability to train other team members on company policies, practices, and procedures
• Ability to lead and supervise other team members effectively.
• Responsible for all store operations while on-duty in the absence of the General Manager.
  
  

Additional Responsibilities

• Embrace being a team player and communicate well with others.
• Multitask and work in a fast-paced environment.
• Complete guest-centered duties and provide our guests with a clean environment.
• Greets customers as they enter the location.
• Accepts money in the form of cash, credit, and debit cards for items purchased.
• Assists customers with questions or price discrepancies.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
• Processes returns and exchanges according to store policy.
• Identifies prices of products and services and tabulates bills with available equipment.
• Assists customers in locating various products, resolving complaints, or providing information.
• Bag, box, and wrap purchased items.
• Performs other related duties as assigned.
• Participate in proactive team efforts to achieve departmental and company goals
• Ensure the proper execution of all assigned store level marketing programs.
• Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Assists the store manager in all aspects of leading and managing the facility.
• Replenish products and supplies to ensure in stock conditions at all times.
• Check in external and internal vendors according to corporate procedures.
• Provide leadership to others through example and sharing of knowledge/skill.
• Be an example of consistency and professionalism for all team members
• Ability to clearly perform and coach others in the expectations of all positions within the store.
• Report all unsafe activities to supervisor and/or Human Resource.
  
  

Qualifications: Experience, Competencies, and Education

• Education and Experience:
• Customer relationship experience is required
• Successful completion of on-the-job training.
• Physical Requirements:
• Ability to lift up to 50 pounds
• Prolonged periods standing and working on cash register or related equipment.
• May need to work nights, weekends, and holidays on a rotating basis.
• Ability to perform repetitive movements over long periods of time.
• Competencies:
• Patience and expertise that is required to direct and conduct training.
• Basic computer skills with the ability to operate multiple devices.
• Possess the desire and ability to understand various computer software programs such as Microsoft Excel, Outlook, and word.
• Have a good understanding of the register systems, troubleshooting, and the back office software.
  

Benefit Opportunities

• Free work uniforms
• Free fountain drinks up to 32 oz, while on the clock
• Daily Pay Partner
• Health, dental, vision, disability, life, and critical Illness insurance plans are available
• Eligibility based on average weekly hours worked and tenure
• Vacation, Holiday and Bereavement leave.
• Eligibility based on average weekly hours worked and tenure
• 401K Retirement plan
• Eligibility after 90 days of employment

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Oil and Gas

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