Store Service Lead: Customer Experience & Operations

Couche-Tard; Warren (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Couche-Tard in Warren, OH is seeking a full-time team member for day and evening shifts. This role emphasizes customer service, cash handling, and efficient store operations in a busy retail environment.

You will greet customers, assist with purchases, manage merchandise, and help supervise staff during shifts, while maintaining store standards and compliance with company policies. This position offers opportunities for growth within a fast-paced convenience retailer.

Qualifications

• High school diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to handle cash, checks and other payments.
• Ability to communicate clearly and work on schedule.

Responsibilities

• Provide prompt, courteous customer service and greet customers.
• Ring up sales accurately on the cash register and handle payments.
• Perform multi-function tasks on fuel console and other telecom transactions.
• Maintain store cleanliness and report safety or maintenance issues.
• Assist with staffing, supervision and coaching as needed.
• Monitor inventory, pricing signage and merchandising.

Skills

Customer service

Cash handling

Retail sales

Arithmetic

Multi-function operation

Education

High school diploma or GED

Tools

Cash register

Fuel console

Lottery machines

Money order machine

Job description

Couche-Tard in Warren, OH is seeking a full-time team member for day and evening shifts. This role emphasizes customer service, cash handling, and efficient store operations in a busy retail environment.

You will greet customers, assist with purchases, manage merchandise, and help supervise staff during shifts, while maintaining store standards and compliance with company policies. This position offers opportunities for growth within a fast-paced convenience retailer.