Retail Team Lead: Customer Service & Store Operations

Couche-Tard; Ravenna (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Couche-Tard in Ravenna, OH is seeking a Full-time Store Supervisor to lead daily operations and coach staff to deliver excellent customer service. You will greet customers, resolve issues, manage cash handling, and ensure merchandising, inventory, and safety standards are met.

The role requires 6 months to 1 year of retail or supervisory experience, a high school diploma or equivalent, and a demonstrated ability to schedule staff, monitor branch performance, and maintain a clean, welcoming store

Qualifications

• High school diploma or equivalent; 6–12 months retail/leadership experience.
• Strong customer service and communication skills.
• Ability to lead a team and manage time.

Responsibilities

• Oversees store staff and shift scheduling.
• Ensures accurate cash handling and transactions.
• Maintains store cleanliness and displays.
• Monitors inventory and pricing accuracy.
• Trains and counsels employees.

Skills

Customer service excellence

Team leadership

Cash handling

Scheduling

Education

High school diploma or equivalent

Tools

Cash register

POS software

Job description

Couche-Tard in Ravenna, OH is seeking a Full-time Store Supervisor to lead daily operations and coach staff to deliver excellent customer service. You will greet customers, resolve issues, manage cash handling, and ensure merchandising, inventory, and safety standards are met.

The role requires 6 months to 1 year of retail or supervisory experience, a high school diploma or equivalent, and a demonstrated ability to schedule staff, monitor branch performance, and maintain a clean, welcoming store