Store Security & Loss Prevention Pro

Ross Stores; Naples (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores, a leading off-price retail chain in Naples, FL, seeks a Store Specialist responsible for maintaining security and customer service. The ideal candidate demonstrates a commitment to safety, has strong communication and conflict resolution skills, and is capable of building relationships with both customers and team members. A high school education is required, with a preference for an AA degree. This role supports Ross's mission to be a positive force in the community and offers career growth opportunities.

Qualifications

• Must have strong communication skills and demonstrate excellent customer service.
• One year of retail supervisory experience or similar training preferred.
• Active Security Guard License preferred.

Responsibilities

• Provide visible presence at store entrances/exits, mitigating theft and fraud.
• Ensure compliance with Loss Prevention directives.
• Collaborate with Store Leadership on shortage reduction initiatives.

Skills

Customer service skills

Communication skills

Ability to build relationships

Conflict resolution

Education

High School education or equivalent

AA degree preferred

Tools

Security systems knowledge

Job description

Ross Stores, a leading off-price retail chain in Naples, FL, seeks a Store Specialist responsible for maintaining security and customer service. The ideal candidate demonstrates a commitment to safety, has strong communication and conflict resolution skills, and is capable of building relationships with both customers and team members. A high school education is required, with a preference for an AA degree. This role supports Ross's mission to be a positive force in the community and offers career growth opportunities.