Store Scan & Signage Specialist

Whole Foods Market, Inc; Medford (MA); On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Job summary

Whole Foods Market is hiring a Store Scan Specialist to maintain pricing integrity, assist in ordering and hanging signs, and ensure courteous, efficient service to customers and team members. This non-technical role emphasizes adherence to SOPs, health and safety regulations, and support for store programs under supervision.

The position requires attention to detail, ability to work in a fast-paced environment, and collaboration with leadership to achieve scan accuracy and pricing goals.

Qualifications

• Strong knowledge of scanning processes, systems, and technologies.
• Strong basic math skills.
• Proficiency with computer applications and programs including email, Microsoft Office and WFM applications (IRMA, DVO, MARS, ePlum).
• Strong to excellent communication skills and willingness to work as part of a team.

Responsibilities

• Prints and sorts all shelf tags for each department before price active dates.
• Performs tag strip maintenance.
• Audits store tags, signs, and scale prices to confirm tag / signage / price match.
• Audits Country of Origin and organic signage.
• Performs all SSS requirements for Sales Changeovers as directed by Store and Regional leadership.
• Completes audit reports, noting discrepancies and plans of action to resolve.
• Troubleshoots scanning issues, reporting to the Regional Data Team.
• Audits department tare weights by product.
• Assists with maintenance of the master tare sheet.
• Supports Weights and Measures inspections, including collecting inspector feedback and leading corrective action.
• Enforces regional pricing and product authorization policies.
• Assists in auditing point-of-sale codebook.
• Provides inventory support as needed
• Works with leadership on scan accuracy percentage goals.
• Conveys proper tag hanging and signage to Team Members.
• Support and facilitate the ordering and distribution of signage and ensure proper placement and prompt removal.
• Provides basic support on WFM applications (IRMA, DVO, MARS, ePlum).
• Arrives to work station on time, groomed and ready to work; attends required trainings and meetings.
• Provides excellent customer service and uses suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through proper prepping, storing, rotating, stocking, and merchandising; follows safety and sanitation procedures.
• Maintains a clean and sanitary environment; maintains equipment per standards.
• Performs opening, mid, and closing duties; ensures pricing accuracy.
• Reports safety hazards and violations promptly.
• Performs other duties as assigned by leadership.

Skills

Scanning processes knowledge

Math proficiency

Computer applications

Communication skills

Customer service

Time management

Attention to detail

Job description

Whole Foods Market is hiring a Store Scan Specialist to maintain pricing integrity, assist in ordering and hanging signs, and ensure courteous, efficient service to customers and team members. This non-technical role emphasizes adherence to SOPs, health and safety regulations, and support for store programs under supervision.

The position requires attention to detail, ability to work in a fast-paced environment, and collaboration with leadership to achieve scan accuracy and pricing goals.