Store Sanitation & Customer Experience Specialist

Kroger; Eagle (CO); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a service-oriented associate to maintain safe and sanitary store conditions and provide outstanding customer service. You will clean the exterior and interior areas, handle cleaning equipment, and ensure compliance with health regulations while upholding Kroger's core values of respect, honesty, integrity, and safety.

Responsibilities include assisting customers and associates, handling cleaning tasks across departments, and performing routine maintenance and safety checks in a

Qualifications

• High school diploma or GED is preferred.
• Ability to read a technical manual and retain information.
• Basic math skills for forms and calculations.
• Good reading/writing skills to complete forms.
• Demonstrated ability to communicate and comprehend.
• Ability to work as a team member in a fast-paced environment.
• Strong safety awareness and practices.
• Honesty and integrity in handling customer and business information.
• Follow directions and seek assistance when needed.
• Provide customer support while interacting with a diverse customer base.

Responsibilities

• Provide customer service and communicate effectively with store associates.
• Practice safe food handling procedures.
• Utilize and operate equipment to clean and maintain floor conditions throughout the store.
• Clean public rest rooms and restock supplies; manage trash disposal.
• Clean walls, vents and ceilings; maintain cases and equipment.
• Move equipment and displays to facilitate cleaning.
• Replace light bulbs as needed.
• Restock cleaning supplies in departments; maintain stock levels.
• Shampoo and vacuum mats and rugs; follow safety procedures.
• Mix and apply cleaners safely, maintaining sanitation standards.
• Spread ice melt and shovel snow from front entrance as needed.
• Perform minor maintenance on equipment when necessary.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict in a professional, non-confrontational manner.
• Follow directions and seek help to resolve issues.
• Support and assist through direct interaction with minors, individuals with special needs, and/or older adults.
• Perform essential job functions with or without reasonable accommodation.

Skills

Customer service

Communication

Team player

Safety awareness

Conflict management

Honesty and integrity

Education

High School Diploma or GED

Job description

Kroger is seeking a service-oriented associate to maintain safe and sanitary store conditions and provide outstanding customer service. You will clean the exterior and interior areas, handle cleaning equipment, and ensure compliance with health regulations while upholding Kroger's core values of respect, honesty, integrity, and safety.

Responsibilities include assisting customers and associates, handling cleaning tasks across departments, and performing routine maintenance and safety checks in a