Store Sales & Service Leader – World‑Class Experience

Williams-Sonoma, Inc.; Rancho Cucamonga (CA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Generous discount on all company brands

401(k) plan and investment opportunities

Wellness program

Paid vacations and holidays (full-time)

Health, dental and vision insurance (full-time)

Job summary

A prominent home goods retailer in Rancho Cucamonga is seeking an Assistant Manager of Sales and Service. This role involves supporting the management team, leading the store team to provide exceptional customer service, and coaching staff to meet sales goals. Candidates should have 2-3 years of retail or management experience and possess strong communication and leadership skills. A competitive compensation package, including hourly pay and benefits, is offered.

Qualifications

• 2-3 years of previous retail sales or management experience in a customer service related field.
• Proven ability to lead teams and create exceptional customer experiences.
• Experience in resolving client service issues effectively.

Responsibilities

• Lead the store team to exceed sales goals and create exceptional experiences.
• Ensure sales floor is adequately staffed and support sales associates.
• Coach staff on customer service principles.

Skills

Excellent communication

Organization skills

Leadership skills

Critical thinking

Time management

Job description

A prominent home goods retailer in Rancho Cucamonga is seeking an Assistant Manager of Sales and Service. This role involves supporting the management team, leading the store team to provide exceptional customer service, and coaching staff to meet sales goals. Candidates should have 2-3 years of retail or management experience and possess strong communication and leadership skills. A competitive compensation package, including hourly pay and benefits, is offered.