Store Sales Manager

Soccer Village; Louisville (KY); On-site; USD 45,000 - 65,000; Full time

Job summary

Soccer Village in Louisville, KY is looking for a Store Sales Manager to lead a team and deliver an outstanding shopping experience for players, coaches and enthusiasts. You will drive sales, payroll and store performance through a motivated, high‑performing team.

The role emphasizes strategic leadership, operational excellence and strong staff development. A flexible schedule including nights and weekends is required, with focus on safety, customer service and store standards.

Qualifications

• 3+ years of management experience.
• College degree preferred; High School diploma or GED required.
• Flexible schedule including nights and weekends.
• Ability to build strong relationships within the store team and with corporate partners.
• Demonstrates strong leadership qualities with the ability to manage, motivate and communicate at all levels.
• Ability to train, coach and develop people.
• Must exercise problem‑solving analysis, decision‑making and strong working knowledge of retail procedures.
• Ability to influence at all levels, as well as demonstrated ability to work effectively to drive behavior change.

Responsibilities

• Strategic Leadership: Partner with leadership to achieve priorities and align store personnel.
• Operational Excellence: Ensure execution of strategic initiatives and address operational inefficiencies.
• Communication & Collaboration: Build strong relationships to promote collaboration and alignment.
• Team Leadership & Development: On-boarding, training and ongoing feedback for store team.
• Other Responsibilities: Support DSM, champion company culture and values.

Skills

Management experience

Leadership & coaching

Relationship building

Communication

Coaching and development

Problem-solving

Retail procedures knowledge

Influence at all levels

Education

College degree preferred; High School diploma or GED required

Job description

Position Type: Full-time

Position Summary

As a Store Sales Manager you will be responsible for creating an environment that provides the best shopping experience for soccer players, coaches, referees and enthusiasts with the best service. The achievement of financial objectives including sales, payroll and store metrics must be a direct result of successfully leading a store team that feels valued, challenged and ultimately thrives with continued retention. This position has a responsibility in support of store field personnel, operations, inventory management and financial achievements. A store manager is an elevated leadership role that values teamwork, a passion for soccer and a strong ability to lead others.

Accountabilities

• Assures achievement of financial objectives including sales, payroll and metrics.
• Assures effective implementation and execution of company plans and strategies.
• Creates and in-store shopping experience that exceeds the Customer’s expectations that is personalized with excellence.
• Consistent operations and merchandising initiatives to create a unique experience.
• Assures selection, development and retention of high-caliber talent that leads by example and encompasses a customer-first priority.
• Ensure proper store compliance regarding safety, policies, procedures and standards.

Essential Functions

• Strategic Leadership: Partner with leadership to achieve priorities, ensuring alignment within store personnel and among leadership peers. Provide any actionable insight that can be replicated for success among the field organization.
• Operational Excellence: Ensure execution of strategic initiatives, focusing on measurable action steps and positive impact. Manage all procedures and process improvements needed to address operational inefficiencies.
• Communication & Collaboration: Build and maintain strong relationships to promote collaboration and alignment. This includes developing and maintaining any feedback regarding operational challenges, communication effectiveness, and other relevant issues, sharing any concern with the DSM to align action steps.
• Team Leadership & Development: Lead any needed development, motivation and direction with store team. This will include on-boarding, training and ongoing feedback. Partnership with the DSM for continued development.
• Other Responsibilities: Serve as a thought partner to DSM, providing insights and recommendations. Champion the organization’s culture and values, promoting an environment of teamwork, innovation, and accountability.

Qualifications

• 3+ years of management experience.
• College degree preferred; High School diploma or GED required.
• Availability to work a flexible schedule to meet the needs of the business, including nights and weekends.
• Ability to build strong relationships within the store team and with corporate partners.
• Demonstrates strong leadership qualities with the ability to manage, motivate and communicate at all levels.
• Ability to train, coach and develop people.
• Must exercise problem‑solving analysis, decision‑making and strong working knowledge of retail procedures.
• Ability to influence at all levels, as well as demonstrated ability to work effectively to drive behavior change.

Soccer Village celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Work in a clean, pleasant, and comfortable retail store location setting.
• While performing the duties of this position, the individual is regularly required to talk or hear.
• This individual frequently is required to use hands, fingers, handle or feel objects, tools, and controls.
• This individual is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl.
• The individual must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.

Note: This job description in no way states or implies that these are the only duties to be performed by the individual(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This outline above does not create an employment contract, implied or otherwise, other than an “at-will” relationship.