Store Sales Leader – Growth & Guest Experience

KnitWell Group; Glen Mills (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Comprehensive benefits

Merchandise discount

Referral program

Job summary

Talbots in Glen Mills, PA is seeking a Regular/Full time store associate who loves helping customers. You will create hospitality-centered experiences, assist customers in achieving their style goals with guidance on fit and outfits, and uphold brand standards.

The role emphasizes teamwork, training others, and maintaining knowledge of fashion trends while working a flexible schedule including weekends. Talbots offers growth opportunities, benefits, and a generous merchandise discount.

Qualifications

• Strong customer service experience and a professional demeanor.
• Ability to communicate clearly with customers and team members.
• Respectful, coachable and customer-focused attitude.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships.
• Help customers look and feel their best by providing style advice based on their needs.
• Provide exceptional customer service experiences that promote the product and builds brand loyalty.
• Achieve sales and hospitality driven metrics in clientelling and outreach.
• Reinforce standards through coaching, training and accountability.
• Prioritize daily tasks to meet customer, team and business needs.
• Balance operational and selling energy with proper planning and scheduling.
• Stay informed on fashion trends and competitive landscape to maximize sales.

Skills

Customer service

Communication

Professionalism

Tools

POS/iPad/handheld systems

Job description

Talbots in Glen Mills, PA is seeking a Regular/Full time store associate who loves helping customers. You will create hospitality-centered experiences, assist customers in achieving their style goals with guidance on fit and outfits, and uphold brand standards.

The role emphasizes teamwork, training others, and maintaining knowledge of fashion trends while working a flexible schedule including weekends. Talbots offers growth opportunities, benefits, and a generous merchandise discount.