Store Sales Leader: Drive Revenue & Customer Experience

Palmetto Moon; Charleston (SC); On-site; USD 50,000 - 75,000; Full time

Job summary

Palmetto Moon is expanding to King Street in Charleston, SC. The Store Sales Manager will lead the store team, drive revenue, and ensure excellent customer experiences while upholding brand standards.

You will oversee hiring, scheduling, coaching, and performance reviews, and partner with district leadership to execute corporate initiatives. The role requires a hands-on leader who can balance customer service with operational excellence.

Qualifications

• 3+ years of leadership experience in retail, with team management.
• Strong communication, interpersonal, and organizational skills.
• Proven ability to analyze data and improve results.
• Proficient in Microsoft Office and POS systems.

Responsibilities

• Drive store revenue and profitability by setting and achieving sales goals, KPIs, and conversion targets.
• Lead by example in delivering exceptional customer service and cultivating a service-first culture.
• Directly manage and develop a team of 10+ employees, including hiring, onboarding, scheduling, coaching, and performance evaluations.
• Maintain outstanding visual merchandising and floor sets aligned with brand standards.
• Monitor and analyze key financial metrics including sales, labor, shrink, and expense control.

Skills

Store Leadership

Sales Management

Customer Service

Communication

Data Analytics

POS Systems

Visual Merchandising

Job description

Palmetto Moon is expanding to King Street in Charleston, SC. The Store Sales Manager will lead the store team, drive revenue, and ensure excellent customer experiences while upholding brand standards.

You will oversee hiring, scheduling, coaching, and performance reviews, and partner with district leadership to execute corporate initiatives. The role requires a hands-on leader who can balance customer service with operational excellence.