Store Sales Associate Lead

Daiso USA; Webster (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Daiso USA is seeking a Store Sales Associate Lead to help run our Webster, TX location. You will lead a team of sales associates, ensure top-notch customer service, and drive sales to meet store targets.

Responsibilities include team supervision, training new staff, handling customer inquiries, and maintaining an organized, high-energy sales floor. This role emphasizes leadership, service, and achieving performance goals.

Qualifications

• High school diploma or equivalent; retail management education is a plus.
• Proven experience in retail sales with a track record of meeting or exceeding targets.
• Strong leadership skills and ability to manage a team effectively.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Lead and motivate a team of sales associates; schedule tasks and provide guidance.
• Greet customers, provide product knowledge, and ensure a personalized shopping experience.
• Drive sales, meet or exceed targets, monitor trends, and collaborate on sales strategies.
• Assist in receiving, organizing, and replenishing merchandise; manage inventory accuracy.

Skills

Team Leadership

Customer Service

Communication

Retail Sales

Time Management

Education

High School Diploma or equivalent

Tools

POS system

Job description

Baybrook Square
Baybrook Square | S7043
1225 W Bay Area Blvd
Webster, TX 77598, USA

Description

Overview: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities

1. Team Leadership

• Supervise and motivate a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members, ensuring efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.

2. Customer Service

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
• Resolve customer complaints or concerns promptly and escape when necessary.
• Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.

3. Sales and Target Achievement

• Drive sales by actively engaging with customers and promoting products.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.

4. Inventory Management

• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist in stock management.
• Ensure accurate pricing and labeling of products.

Requirements

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.