Store Sales Associate Lead

Daiso USA; Jonesboro (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Daiso USA in Jonesboro, AR is seeking a Store Sales Associate Lead to supervise a team, deliver exceptional customer service, and drive store sales. You will guide sales associates, ensure clean, well-merchandised floors, and maintain accurate pricing.

Strong leadership and communication are essential in this fast-paced environment. Responsibilities include training new staff, handling customer concerns, and collaborating with the store manager on strategies to boost performance and

Qualifications

• High school diploma or equivalent; additional education in retail management is a plus.
• Proven experience in retail sales with targets.
• Strong leadership and team management capabilities.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for exceptional service.
• Ability to work fast-paced, multi-tasked environment.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Lead a team of sales associates, providing guidance and support.
• Schedule tasks and manage store operations.
• Conduct performance evaluations and give feedback.
• Assist in training new associates and fostering a positive work environment.
• Greet and assist customers with product knowledge and recommendations.
• Resolve customer concerns promptly and escalate when necessary.
• Drive sales and meet/exceed store targets.
• Collaborate with store manager on sales strategies.
• Assist in receiving, stocking, and pricing merchandise.

Skills

Team leadership

Customer service

Sales ability

Inventory management

Communication

Multitasking

POS familiarity

Education

High school diploma

Tools

POS systems

Job description

Description

Overview: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities:

1. Team Leadership:

• Supervise and motivate a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members, ensuring efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.

2. Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
• Resolve customer complaints or concerns promptly and escal when necessary.
• Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.

3. Sales and Target Achievement:

• Drive sales by actively engaging with customers and promoting products.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.

4. Inventory Management:

• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist in stock management.
• Ensure accurate pricing and labeling of products.

Requirements:

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.