Store Sales Associate Lead

Daiso USA; Fort Collins (CO); On-site; USD 42,000 - 65,000; Full time

Job summary

Daiso USA in Fort Collins is seeking a Store Sales Associate Lead to supervise a team of sales associates and ensure excellent customer service while driving store sales. You will lead staff, manage tasks, and uphold an engaging shopping environment.

The role requires a proven retail sales background, strong leadership, and superb communication. You will contribute to inventory control and pricing accuracy in a fast-paced setting.

Qualifications

• High School Diploma or equivalent; additional retail management training is a plus.
• Proven experience in retail sales with a track record of meeting/exceeding sales targets.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with passion for exceptional service.
• Ability to work in a fast-paced environment and multitask.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Lead and supervise a team of sales associates; schedule tasks and provide feedback.
• Greet customers, provide product knowledge, and resolve issues.
• Drive sales and meet or exceed store targets through active engagement.
• Assist in inventory management, pricing, and merchandise presentation.

Skills

Team Leadership

Customer Service

Sales Target Achievement

Inventory Management

Communication Skills

Multitasking

POS familiarity

Education

High School Diploma or equivalent

Retail management training (nice to have)

Tools

POS systems

Job description

PAV The Pavillions
PAV The Pavillions | S6525
4300 S College Ave
Fort Collins, CO 80525, USA

Description

Overview: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

1. Team Leadership:

• Supervise and motivate a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members, ensuring efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.

2. Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
• Resolve customer complaints or concerns promptly and elevate when necessary.
• Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.

3. Sales and Target Achievement:

• Drive sales by actively engaging with customers and promoting products.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.

4. Inventory Management:

• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist in stock management.
• Ensure accurate pricing and labeling of products.

Requirements:

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.