Store Sales Associate Lead

Daiso USA; Albuquerque (NM); On-site; USD 28,000 - 38,000; Full time

Job summary

OST Cottonwood Commons is seeking a Store Sales Associate Lead to supervise a team of sales associates, deliver exceptional customer service, and drive sales to meet store targets. You will schedule tasks, coach staff, and ensure a welcoming shopping experience while maintaining organized sales floors and accurate pricing.

The role requires a high school diploma or equivalent, strong leadership, and the ability to work in a fast-paced environment with good communication skills.

Qualifications

• High school diploma or equivalent; retail management education is a plus.
• Proven experience in retail sales with targets.
• Strong leadership and ability to manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with fast-paced work ability.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Lead and motivate a team of sales associates; delegate tasks and supervise operations.
• Provide exceptional customer service and product knowledge.
• Drive sales and meet or exceed store targets.
• Conduct training for new employees and maintain a positive environment.
• Assist in inventory, pricing, and store presentation.

Skills

Leadership

Customer service

Communication

Multi-tasking

POS familiarity

Education

High school diploma

Tools

POS systems

Job description

OST Cottonwood Commons
OST Cottonwood Commons | OST Cottonwood Commons
3601 Old Airport Rd NW
Albuquerque, NM 87114, USA

Description

Overview:: As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities:

• Team Leadership:
  • Supervise and motivate a team of sales associates, providing guidance and support.
  • Schedule and assign tasks to team members, ensuring efficient store operations.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Assist in training new sales associates and fostering a positive work environment.
• Customer Service:
  • Greet and assist customers in a friendly and professional manner.
  • Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
  • Resolve customer complaints or concerns promptly and elevate when necessary.
  • Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.
• Sales and Target Achievement:
  • Drive sales by actively engaging with customers and promoting products.
  • Meet or exceed individual and team sales targets.
  • Monitor sales trends and identify opportunities for improvement.
  • Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
• Inventory Management:
  • Assist in receiving, organizing, and replenishing merchandise.
  • Conduct regular inventory counts and assist in stock management.
  • Ensure accurate pricing and labeling of products.

Requirements:

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.