Store Sales Associate

Citi Trends; Youngstown (OH); On-site; USD 16,531 - 20,664; Full time

Job summary

Citi Trends is hiring a Store Sales Associate to support daily store operations, ring up purchases, and assist customers with friendly service. You will help with price changes, merchandising, and maintaining store appearance.

The role requires strong communication, organizational skills, and the ability to work a flexible schedule including nights and weekends. Previous retail experience is a plus, and you will follow company policies for loss prevention and safety.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic arithmetic operations.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register per company policy and ring up customers.
• Explain exchange/refund policies to customers after transactions.
• Provide courteous customer service and greet shoppers.
• Assist management with merchandising on the sales floor.

Skills

Communication

Customer service

Organizational skills

Math skills

Flexibility

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.