Store Sales Associate

Citi Trends; Indianapolis (IN); On-site; USD 16,531 - 22,041; Full time

Job summary

Citi Trends in Indianapolis, IN is seeking a Store Sales Associate to help run daily store operations and deliver great customer service. You will handle sales transactions, assist with price changes, and maintain a clean, organized store environment.

Responsibilities include greeting customers, following exchange/refund policies, handling cash, and supporting merchandising and loss prevention efforts. A flexible schedule, including nights and weekends, is required.

Qualifications

• Excellent communication and organizational skills required.
• Ability to work a flexible schedule including nights and weekends.
• Strong math and cash handling abilities are necessary.

Responsibilities

• Process sales at the register and operate the cash drawer per policy.
• Assist with price changes and markdowns across the sales floor.
• Maintain a neat, welcoming store appearance and assist customers.
• Provide friendly customer service and explain exchange/refund policies.
• Support loss prevention efforts and report suspicious activity as needed.
• Assist management with merchandising and stocking as required.

Skills

Communication

Organizational skills

Cash handling

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.