Store Sales Associate

storesalesassociate; Waterbury (CT); On-site; USD 27,000 - 36,000; Full time

Job summary

Citi Trends in Waterbury, CT is seeking a Store Sales Associate to join our value-priced urban apparel team. You will support daily store operations, assist customers, and help ensure accurate pricing and checkout processes.

The role emphasizes strong communication, reliability, and the ability to work a flexible schedule including nights and weekends, while maintaining a neat appearance. Experience with cash handling and loss prevention, plus a customer-friendly attitude, will help you thrive

Qualifications

• Strong customer service and communication ability.
• Cash handling, pricing, and store policy understanding.
• Willingness to work nights and weekends.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy and handle transactions.
• Explain exchange/refund policies to customers after transactions.
• Assist management with merchandising and housekeeping on the sales floor.
• Follow safety procedures and maintain a professional appearance.

Skills

Communication skills

Organizational skills

Flexible schedule

Math skills

Education

High School diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.