Store Sales Associate

Citi Trends, Inc.; St. Ann (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our value-priced urban apparel team. You will handle transactions, assist customers, and support merchandising on the sales floor.

The role requires a high school diploma or equivalent, excellent communication, and the ability to work flexible hours including nights and weekends. Prior cash handling and customer service experience are assets in this fast-paced store environment.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations (addition, subtraction, multiplication, division, percentages).

Responsibilities

• Process freight and merchandise as required.
• Assist with price changes and markdowns.
• Balance the register according to company policy.
• Call out prices during transactions and assist customers at the register.
• Bag merchandise efficiently and handle cash, checks, and cards accurately.
• Explain exchange/refund policies to customers after transactions.
• Support loss prevention and report suspected theft or irregularities.
• Maintain a clean, organized sales floor and fitting room area.

Skills

Customer service

Cash handling

Communication skills

Education

High school diploma or equivalent

Job description

Position

Store Sales Associate

External Description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.