Store Sales Associate

Citi Trends, Inc.; Springfield (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends, Inc. is hiring a Store Sales Associate to join our team at one of the nation’s largest value-priced urban apparel chains. You’ll play a key role in transactions and customer service while maintaining store standards and assisting with merchandising.

In this role you’ll handle registers, process freight, assist with markdowns, and help ensure a welcoming shopping experience for every guest. Join a fast-paced team focused on value and service.

Qualifications

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight and stocking as needed.
• Assist with price changes and markdowns.
• Balance cash register per policy.
• Announce prices at checkout and ring transactions.
• Bag merchandise and complete customer transactions.
• Handle cash, checks and cards per policy.
• Explain exchange/refund policies to customers.
• Support loss prevention and report theft.
• Maintain professional appearance and wear a name tag.
• Assist management with shelf merchandising and other tasks.

Skills

Customer service

Cash handling

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.