Store Sales Associate

Citi Trends, Inc.; Lima (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to join our value-priced urban apparel team at one of the nation's leading discount fashion retailers. The role emphasizes customer service, cash handling, merchandising, and loss prevention awareness.

You will greet customers, process transactions, maintain neat presentation, and support management with daily store operations including price changes, returns, and stock replenishment. Flexible schedule required, including nights and weekends.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance cash drawer according to policy and handle transactions.
• Greet customers and provide proper customer service.
• Explain exchange/refund policies to customers.
• Assist with merchandising and stock levels on the sales floor.
• Follow safety procedures and maintain professional appearance.
• Assist management with loss prevention and reporting incidents.

Skills

Communication

Organizational skills

Cash handling

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.