Store Sales Associate

storesalesassociate; Saginaw (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our team in Michigan. You will handle customer transactions, assist with price changes, and help maintain an organized, welcoming sales floor.

The role emphasizes efficient checkout, accurate cash handling, and friendly customer interactions throughout shifts. The position requires strong communication, basic math skills, and the ability to work a flexible schedule including nights and weekends, with a professional appearance and adherence

Qualifications

• Clear, effective communication with customers and team members.
• Strong organizational skills to manage tasks and merchandise.
• Willingness to work a flexible schedule including nights and weekends.

Responsibilities

• Process freight and markdowns.
• Balance register per company policy.
• Assist customers and explain exchange/refund policies.
• Provide customer service and greet customers.
• Maintain store cleanliness and safety procedures.
• Assist with merchandising and stock levels on the sales floor.
• Support loss prevention and report incidents as needed.
• Handle payments accurately with cash, checks, and cards.

Skills

Communication skills

Organizational skills

Flexibility schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.