Store Sales Associate

storesalesassociate

Portsmouth (VA)

On-site

USD 17,000 - 22,000

Full time

14 days+
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Job summary

Citi Trends in Portsmouth, VA is seeking a Store Sales Associate to join our value-priced urban apparel team. You will help customers, process transactions, and support daily store operations.

The ideal candidate has a high school diploma, strong communication, and the ability to work nights and weekends. You will handle freight, assist with pricing changes, and uphold loss prevention policies while maintaining a neat appearance.

Qualifications

  • High school diploma or equivalent.
  • Excellent communication and organizational skills.
  • Ability to work a flexible schedule including nights and weekends.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

  • Processing freight.
  • Assist with price changes and markdowns.
  • Balance register according to company policy.
  • Call out prices for customers at checkout.
  • Bag merchandise efficiently after transactions.
  • Handle cash, checks and cards according to policy.
  • Obtain management approval for returns, voids and checks.
  • Maintain housekeeping and store appearance as assigned.
  • Provide customer service: greeting, fitting room policies, prompt ringing of up to date transactions, and inviting return.
  • Follow all safety procedures.
  • Keep a professional appearance with name tag.
  • Assist management in merchandising the sales floor according to stock levels.
  • Support management with tasks per company policy.
  • Explain exchange/refund policies to customers after transactions.
  • Assist Store Manager with Loss Prevention procedures.

Skills

Excellent communication
Organizational skills
Flexible schedule
Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Processing freight
  • Assisting with the taking price changes/markdowns
  • Balances his/her register according to company policy
  • Calls out prices for customer when ringing register transaction
  • Bags merchandise efficiently when completing a customer's transaction
  • Handles all cash, checks and credit cards correctly and by company policy
  • Obtains management approval when needed for returns, voids and checks
  • Handles maintenance and housekeeping duties as assigned
  • Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
  • Follows all safety procedures
  • Must keep a professional, neat appearance, including wearing a name tag
  • Assists management in merchandising sales floor according to stock level.
  • Assists management with any tasks requested per company policy.
  • Explains our exchange/refund policies to customers after transactions.
  • Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies
Job Requirements:
  • High school diploma or equivalent
  • Excellent communication and organizational skills.
  • Ability to work a flexible schedule including nights and weekends.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
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