Store Sales Associate

Citi Trends; Lafayette (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate in Lafayette, IN to join our value-priced urban apparel team. You will handle cash transactions, greet customers, assist with price changes, and help maintain a clean, organized sales floor.

The role requires excellent communication, strong organizational skills, and a flexible schedule including nights and weekends. You will support management on merchandising, stock levels, and loss prevention initiatives to prevent shoplifting and cash

Qualifications

• High school diploma or equivalent requirement.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations (addition, subtraction, multiplication, division, percentages).

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy and handle cash/credit card transactions.
• Explain exchange/refund policies and assist customers at checkout.
• Provide courteous customer service, greet customers, and maintain a neat appearance with a name tag.
• Support management with merchandising and loss prevention tasks.
• Maintain store cleanliness and safety procedures as directed.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.