Store Sales Associate

storesalesassociate; Erie (Erie County); On-site; USD 24,000 - 30,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our value-priced urban apparel team. You will process freight, assist with price changes, balance registers, and provide friendly customer service.

The role requires a high school diploma or equivalent, excellent communication and organizational skills, and a flexible schedule including nights and weekends. Basic math and loss prevention awareness are also important.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math (addition, subtraction, multiplication, division, percentages).

Responsibilities

• Process freight.
• Assist with price changes/markdowns.
• Balance registers per policy.
• Call out prices for customers when ringing.
• Bag merchandise efficiently at checkout.
• Handle cash, checks and cards per policy.
• Get management approval for returns/voids.
• Maintain housekeeping duties as assigned.
• Provide customer service: greet, fit room policies, ring promptly, thank customers, invite return.
• Follow all safety procedures.
• Keep a professional appearance and wear name tag.
• Assist merchandising on the sales floor according to stock levels.
• Assist management with tasks per policy.
• Explain exchange/refund policies to customers.
• Support Loss Prevention and report theft or incidents.

Skills

Excellent communication

Organizational skills

Flexible schedule

Basic math

Education

High school diploma or equivalent

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Job Requirements:

• High school diploma or equivalent
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.