Store Protection & Loss Prevention Specialist

Ross Stores; Montclair (CA); On-site; USD 23,970 - 24,659; Full time

Job summary

Ross Stores is hiring a Loss Prevention Specialist in Montclair, California, responsible for ensuring a secure environment for associates and customers. The Specialist will monitor the sales floor and entrances/exits to mitigate theft and fraud, while providing outstanding customer service. Key qualifications include a high school diploma, retail supervisory experience, and strong communication skills. This position offers a base salary ranging from $17.40 to $17.90 based on experience and location.

Qualifications

• 1 year retail supervisor experience or training preferred.
• 1 year loss prevention/security training preferred.
• Active Security Guard License preferred.
• Must comply with federal/state laws for security positions.

Responsibilities

• Mitigate theft and fraud at Store entrances/exits.
• Provide visible presence on sales floor.
• Partner with Store Leadership on Loss Prevention initiatives.
• Greet Customers courteously and assist them.

Skills

Strong communication skills

Excellent Customer service skills

Ability to work effectively in a fast-paced environment

Demonstrated ability to build relationships

Proven ability to resolve conflict

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores is hiring a Loss Prevention Specialist in Montclair, California, responsible for ensuring a secure environment for associates and customers. The Specialist will monitor the sales floor and entrances/exits to mitigate theft and fraud, while providing outstanding customer service. Key qualifications include a high school diploma, retail supervisory experience, and strong communication skills. This position offers a base salary ranging from $17.40 to $17.90 based on experience and location.