Store Protection & Loss Prevention Specialist

Ross Stores; Escondido (CA); On-site; USD 23,970 - 24,659; Full time

Job summary

Ross Stores in Escondido, California is looking for a Specialist to provide security presence at store entrances and facilitate customer service. The role requires greeting customers, monitoring the sales floor for theft, and ensuring compliance with loss prevention. Ideal candidates have strong communication skills and previous retail experience. Responsibilities also include training Associates on shortage reduction initiatives. A High School diploma is required, with preference for relevant retail supervisory and security training.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.
• Must be able to comply with all applicable federal and state laws for security positions.

Responsibilities

• Mitigate theft and fraud by maintaining presence at entrances/exits.
• Provide customer service by greeting customers and answering questions.
• Partner with Store Leadership to minimize operational shortage.

Skills

Strong communication skills

Excellent Customer service skills

Ability to work effectively in a fast-paced environment

Demonstrated ability to build and maintain relationships

Proven ability to effectively resolve conflict

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores in Escondido, California is looking for a Specialist to provide security presence at store entrances and facilitate customer service. The role requires greeting customers, monitoring the sales floor for theft, and ensuring compliance with loss prevention. Ideal candidates have strong communication skills and previous retail experience. Responsibilities also include training Associates on shortage reduction initiatives. A High School diploma is required, with preference for relevant retail supervisory and security training.