Store Protection & Customer Experience Advocate

Ross Stores; Honolulu (HI); On-site; USD 23,419 - 24,108; Full time

Job summary

Ross Stores in Honolulu, Hawaii is hiring a Loss Prevention Specialist responsible for ensuring the safety and security of Associates and Customers while mitigating theft and fraud. This role demands strong communication skills, a high school education, and experience in retail supervision. The ideal candidate will also possess an Active Security Guard License and demonstrate exceptional customer service. The role emphasizes clear communication and maintaining a professional presence, with compensation ranging from $17.00 to $17.50 per hour.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.
• Proven ability to effectively resolve conflict.

Responsibilities

• Provide visible presence at Store entrances/exits, mitigating theft and fraud.
• Assist Store Leadership in maintaining a safe and secure environment.
• Provide great customer service, greeting customers promptly.
• Monitor entrances/exits for potential theft.

Skills

Strong communication skills

Excellent Customer service skills

Ability to work effectively in a fast-paced environment

Demonstrated ability to build and maintain relationships

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores in Honolulu, Hawaii is hiring a Loss Prevention Specialist responsible for ensuring the safety and security of Associates and Customers while mitigating theft and fraud. This role demands strong communication skills, a high school education, and experience in retail supervision. The ideal candidate will also possess an Active Security Guard License and demonstrate exceptional customer service. The role emphasizes clear communication and maintaining a professional presence, with compensation ranging from $17.00 to $17.50 per hour.