Store Protection & Customer Experience Advocate

Ross Stores; Aiea (HI); On-site; USD 23,419 - 24,108; Full time

Job summary

Ross Stores in Aiea, Hawaii, is seeking a Loss Prevention Specialist responsible for ensuring a safe environment for customers and associates while mitigating theft and fraud. The position requires strong communication and customer service skills, along with a high school education or equivalent. Candidates with retail supervisory experience and security training are preferred. The role offers a pay range of $17.00 - $17.50, with excellent opportunities to recognize and engage with both customers and team members.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Must have an Active Security Guard License.

Responsibilities

• Provide visible presence at Store entrances/exits to deter theft.
• Monitor sales floor for potential theft indicators.
• Assist Store Leadership in maintaining a safe environment.

Skills

Strong communication skills

Excellent Customer service skills

Ability to work effectively in a fast-paced environment

Demonstrated ability to build relationships

Education

High School education or equivalent (AA degree preferred)

Job description

Ross Stores in Aiea, Hawaii, is seeking a Loss Prevention Specialist responsible for ensuring a safe environment for customers and associates while mitigating theft and fraud. The position requires strong communication and customer service skills, along with a high school education or equivalent. Candidates with retail supervisory experience and security training are preferred. The role offers a pay range of $17.00 - $17.50, with excellent opportunities to recognize and engage with both customers and team members.