Store Print & Shipping Consultant

FedEx Group; Arvada (CO); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Office in Arvada, CO is seeking a Store Consultant who delivers a positive customer experience by using consultative selling to anticipate needs, propose alternatives, and provide solutions across print, signs & graphics, and shipping.

The role involves taking orders, managing production queues, operating printing and shipping equipment, maintaining a clean retail store, and helping teammates. Strong communication and basic math for pricing are essential.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Operates and maintains printing, binding, and related equipment using customer supplied original media and documents.
• Maintains a safe, clean and orderly retail Store.
• Follows FedEx Office standard operating procedures and handles financial transactions using a POS terminal.

Skills

Customer service

Retail sales

Shipping

Printing & graphics

Order processing

Education

High school diploma or equivalent

Tools

POS system

Job description

FedEx Office in Arvada, CO is seeking a Store Consultant who delivers a positive customer experience by using consultative selling to anticipate needs, propose alternatives, and provide solutions across print, signs & graphics, and shipping.

The role involves taking orders, managing production queues, operating printing and shipping equipment, maintaining a clean retail store, and helping teammates. Strong communication and basic math for pricing are essential.