STORE PERSONNEL MANAGER $20.50

Town Pump Company; Bozeman (MT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Education reimbursement

Job summary

Town Pump is seeking a Store Personnel Manager to supervise store operations and lead a team with a strong emphasis on customer service. The role involves recruiting, interviewing, onboarding, and ongoing staff development to maintain high standards and performance.

The position requires coordinating scheduling, maintaining records, and enforcing company policies. A valid driver’s license and clean driving record are expected, along with dedication to teamwork and operational excellence.

Qualifications

• Experience supervising personnel and coordinating store operations.
• Ability to recruit, screen, and interview candidates.
• Proven skills in training and developing employees.

Responsibilities

• Make supervisory decisions aligned with Town Pump standards.
• Lead store operations with emphasis on customer service and teamwork.
• Recruit candidates, conduct interviews, and onboard new hires.
• Maintain personnel records, scheduling, and performance reports.
• Ensure compliance with company policies and legal requirements.

Skills

Supervisory skills

Recruiting

Interviewing

People management

Customer service

Leadership

Tools

Applicant Tracking System

Job description

Town Pump is looking for a motivated and outgoing Store Personnel Manager to join our team. Town Pump is a growing company, with ever increasing opportunities for career growth.

As a Store Personnel Manager, You Will

• make supervisory decisions that are consistent with Town Pump standards, policies, and procedures. Assist the manager in planning, leadership, organizing, and follow-ups in the areas of personnel.
• set an exemplary example for co-workers in terms of professionalism, attitude, and teamwork in the areas of customer service and Convenience Store Operations.
• effectively assist in prioritizing, organizing, delegating, and following up on personnel-related tasks.
• recruit candidates using marketing materials and attend off-site functions such as job fairs.
• utilize applicant tracking system for recruiting, monitoring job requisitions, accessing talent pipeline, reviewing/screening applications, and conducting background checks (criminal history waivers).
• conduct interviews, conduct reference checks, and assist in orientation, and initial training of new employees.
• retain knowledge of company history and benefits.
• complete mandatory reading of the “Hire Tough-Manage Easy” book, review the “HTME” guide and “Tool Kit.”
• assist in the continued development of all employees to include timely LMS assignment completion. Utilize employee recognition tools, assist in staff scheduling, maintain employee performance reports, and enforce all company policies and procedures.
• maintain documentation to assist store manager with retraining, disciplining, and/or recommendation of termination for problem employees.
• maintain a valid Driver’s License and acceptable driving record.

Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.