Store People & Culture Leader

SKIMS; Chicago (IL); On-site; USD 72,000 - 78,000; Full time

Benefits offered by this job

Competitive pay bonus structure

401(k) plan

Generous employee discount

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Mental health benefits

Paid parental leave

Employee referral bonus

Job summary

SKIMS is seeking an Assistant Store Leader - People & Culture in Chicago to partner with the Store Leader to build a high-performing, inclusive team. You’ll own talent acquisition, onboarding, development, and employee relations while driving store KPIs and customer experience.

You’ll lead with emotional intelligence, ensure compliance with labor laws, and model an inclusive, growth-focused culture that aligns with SKIMS values.

Qualifications

• 2-4 years of experience in a people leadership role.

Responsibilities

• Lead with a Customer Obsessed mindset by building a team that is engaged, motivated, and consistently focused on delivering exceptional service to every customer. You coach Team Members to bring warmth, presence, and purpose to each interaction.
• Own all talent acquisition responsibilities for the store, including outreach, recruitment, interviews, and hiring. You actively build a diverse pipeline, seek out top talent, and ensure every candidate experience reflects SKIMS values and standards.
• Be proactive in hiring and anticipate staffing needs ahead of time and maintain a strong bench of potential candidates. You network consistently and leverage your community, resources, and industry insight to stay ahead of the curve.
• Drive Results through people. You connect hiring strategies, staffing levels, and team performance directly your store's KPIs and customer experience.
• Lead and execute the onboarding experience to ensure every new hire feels welcomed, supported, and set up for success!
• Proactively manage scheduling and labor planning to ensure the store is staffed to meet business demands while delivering on the SKIMS service promise.
• Support the Learning Agility of the team by identifying training needs, coaching in the moment, and building learning plans that support career growth and team development.
• Own the store’s performance management routines. You support a culture of clear expectations, feedback, and consistent coaching.
• Manage employee relations with care and objectivity. You have strong communication, confidentiality, organization, and consistent follow-through.
• Identify strong leaders and build a bench of talent by supporting growth and succession plans. You help your team to see a future for themselves at SKIMS.
• Develop and execute engagement strategies that recognize wins, celebrates individuality, and fosters team connection.
• Ensure compliance with all SKIMS policies, procedures, and relevant labor laws. You maintain high standards of integrity and consistency.
• Partner with your Store Leader and the HQ People & Culture teams on feedback, hiring tools, onboarding resources, and learning strategies that enhance store culture and team performance.
• Model inclusivity and emotional intelligence in every interaction. You Inspire Yourself and Others by supporting a store culture that embraces different voices, perspectives, and lived experiences.

Skills

People leadership

Hiring

Onboarding

Performance management

Employee relations

Customer service

Employment laws

Team development

Emotional intelligence

Communication

Job description

SKIMS is seeking an Assistant Store Leader - People & Culture in Chicago to partner with the Store Leader to build a high-performing, inclusive team. You’ll own talent acquisition, onboarding, development, and employee relations while driving store KPIs and customer experience.

You’ll lead with emotional intelligence, ensure compliance with labor laws, and model an inclusive, growth-focused culture that aligns with SKIMS values.