Store Ops Lead - Shift Manager & Team Coach

Domino's; Birmingham (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino's is seeking an Assistant Manager to oversee all activities during the shift, enforcing policy, controlling costs, inventory, and cash while delivering excellent customer relations. You will lead a team to set goals, execute plans, and maintain a positive, high-energy environment that reflects the Domino's way.

You will set up the store, review results, train staff, manage hiring, and ensure smooth rush periods with a customer-first approach and timely end-of-shift procedures.

Qualifications

• Experience leading a team.
• Positive attitude and motivational skills.
• A clean driving record/valid license.
• Flexible schedule.
• Strong math skills.
• Good interpersonal and conflict resolution skills.
• Be able to be on your feet for long periods.
• Ability to learn new skills and work with your team to succeed.

Responsibilities

• Set up the store and prep for shift using walkthrough techniques.
• Review results, address concerns and set team goals.
• Check communications like email/Teams and closing manager notes; assist as needed.
• Assist operating partner with training or certifications and hiring flow.
• Follow up with routine checklists for each store position.
• Manage the rush: direct and adapt to needs during peak times.
• Ensure the customer is the #1 priority.
• Ensure TM clock-out on time.
• Monitor product quality and coach remakes as needed.
• Post-rush walkthrough and prep for next rush.
• The rush isn't over until you're ready for the next.

Skills

Team leadership

Positive attitude

Driving record

Flexible schedule

Math skills

Interpersonal skills

Stamina

Learns quickly

Job description

Domino's is seeking an Assistant Manager to oversee all activities during the shift, enforcing policy, controlling costs, inventory, and cash while delivering excellent customer relations. You will lead a team to set goals, execute plans, and maintain a positive, high-energy environment that reflects the Domino's way.

You will set up the store, review results, train staff, manage hiring, and ensure smooth rush periods with a customer-first approach and timely end-of-shift procedures.