Store Ops Lead - Customer Experience & Team Oversight

Country Fair, Inc.; Warren (OH); On-site; USD 17,000 - 24,000; Full time

Job summary

Country Fair, Inc. in Warren, OH is seeking an Assistant Manager to support the Store Manager and oversee daily store operations in their absence. You will lead store personnel, maintain customer service standards, and uphold company policies.

Starting pay is $15+ per hour with opportunities for growth based on performance and tenure. The role emphasizes teamwork, safety, sanitation, and accurate checkout and bookkeeping.

Qualifications

• High school diploma or equivalent required.
• 3 years of customer service/supervisory experience in a retail service or fast food environment preferred.

Responsibilities

• Actively supports store management in the fulfillment of their responsibilities.
• Responsible for management of store personnel and customer relations.
• Enforce all policies and procedures established for store level.
• Proper follow-through of company's safety and sanitation programs.
• Maintain company standards related to the store conditions and general housekeeping.
• Responsible to maintain prompt and accurate checkout service and cashier accuracy.
• Responsible for cash accountability and accurate store bookkeeping in the absence of the store manager.
• Check and verify store product receiving to ensure that items listed on invoices are all delivered and in good condition and also entered into the computer accurately.
• Supervise and help maintain Country Fair Food Service programs including freshness, product availability, coding, temperatures and sanitation by reviewing throughout the shift.
• Follow through with all security standards and procedures.

Skills

Customer service

Supervisory experience

Education

High school diploma or equivalent

Job description

Country Fair, Inc. in Warren, OH is seeking an Assistant Manager to support the Store Manager and oversee daily store operations in their absence. You will lead store personnel, maintain customer service standards, and uphold company policies.

Starting pay is $15+ per hour with opportunities for growth based on performance and tenure. The role emphasizes teamwork, safety, sanitation, and accurate checkout and bookkeeping.