Store Ops Lead & Customer Experience Manager

Home Hardware Center, Inc.; Greenville (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee discount

401k with employer match

Employee Assistance Program

Medical benefits for Full-Time

Job summary

Home Hardware Center, Inc. in Greenville is seeking an Assistant Store Manager to oversee store operations in the absence of the Store Manager. The successful candidate will demonstrate leadership and problem-solving skills, ensure aggressive customer service, and manage store associates effectively. Responsibilities include merchandising, monitoring delivery procedures, and training staff. Benefits include an employee discount, 401k with match, and various medical plans depending on employment status. This role requires flexibility in scheduling, including weekends and holidays.

Qualifications

• Must manage store operations in Store Manager's absence.
• Excellent oral/written communication skills needed.
• Understanding of data interpretation for operational tasks.

Responsibilities

• Lead all associates during the Store Manager's absence.
• Ensure aggressive customer service strategies are executed.
• Assist in achieving store budgeted goals.

Skills

Leadership skills

Problem solving

Customer service skills

Time management

Tools

Forklifts certification

HCI product knowledge

Job description

Home Hardware Center, Inc. in Greenville is seeking an Assistant Store Manager to oversee store operations in the absence of the Store Manager. The successful candidate will demonstrate leadership and problem-solving skills, ensure aggressive customer service, and manage store associates effectively. Responsibilities include merchandising, monitoring delivery procedures, and training staff. Benefits include an employee discount, 401k with match, and various medical plans depending on employment status. This role requires flexibility in scheduling, including weekends and holidays.