Store Operations & Stockroom Associate

Winners Merchants International, L.P.; Gastonia (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Paid holidays/vacation/sick

Life insurance

Short/long term disability

Job summary

HomeGoods at TJX Companies in Gastonia, NC is seeking a Front End Associate to deliver a highly satisfying customer experience, engage with customers, maintain a clean store, and follow all operating standards.

You will be cross-trained across areas, promote credit and loyalty programs, and work with peers to meet safety, shrink, and service goals while enjoying associate discounts and benefits.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multitasking

Adaptability

Lifting capability

Teamwork

Retail experience

Job description

HomeGoods at TJX Companies in Gastonia, NC is seeking a Front End Associate to deliver a highly satisfying customer experience, engage with customers, maintain a clean store, and follow all operating standards.

You will be cross-trained across areas, promote credit and loyalty programs, and work with peers to meet safety, shrink, and service goals while enjoying associate discounts and benefits.