Store Operations & Merchandising Associate

Sephora; Chicago (IL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging

Job summary

Sephora North Clark in Chicago is seeking an Operations Associate to support daily store operations and inventory management, ensuring accurate merchandising and a superb client experience.

You will help with stock replenishment, event setups, and delivering exceptional service to achieve sales goals in a fast-paced retail environment. This role requires teamwork, reliability, and a proactive approach.

Qualifications

• 1–2 years of experience in a similar role or in retail, hospitality, or client-focused environment
• Excellent organizational and time management skills
• Quick learner with the ability to absorb and communicate product knowledge
• Ability to support outstanding client service
• Excellent communication and interpersonal skills
• Team player with a goal-driven mindset
• Comfortable in a fast-paced environment with a strong client focus
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards
• Assist with visual merchandising: ensure store reflects Sephora’s brand through promotional setups and event execution
• Deliver exceptional service: support the team in creating outstanding client experiences and achieving sales goals
• Foster inclusivity and teamwork: promote a culture of openness where everyone feels empowered
• Uphold Sephora standards: follow company policies and help create a safe, secure, and enjoyable shopping experience

Skills

Customer service

Organizational skills

Team player

Communication skills

Job description

Sephora North Clark in Chicago is seeking an Operations Associate to support daily store operations and inventory management, ensuring accurate merchandising and a superb client experience.

You will help with stock replenishment, event setups, and delivering exceptional service to achieve sales goals in a fast-paced retail environment. This role requires teamwork, reliability, and a proactive approach.