Store Operations Manager & Customer Service Leader

Domino's Pizza; East Orwell (OH); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Domino's is seeking a capable store leader to oversee daily operations, emphasizing exceptional customer service, team motivation, and compliance with company policies. Responsibilities include staffing, training, inventory, scheduling, and maintaining food quality and safety standards.

The role requires strong leadership, efficient multitasking, and the ability to manage paperwork, scheduling, and store appearance while ensuring profitability and customer satisfaction across shifts.

Qualifikationen

• Exceptional customer service skills.
• Ability to hire, train and motivate a team.
• Responsible for store operations including scheduling, inventory, and meeting food, labor and service goals.

Aufgaben

• Staffing
• Training and development
• Paperwork
• Food management
• Food safety
• Food preparation
• Work to a Schedule
• Adherence to standards and appearance
• Ensure Great Customer Service by all team members
• Attendance and punctuality
• Staff and customer safety
• Transportation to/from work
• Store cleanliness
• Marketing and profitability
• Cash handling and accurate monetary change
• Order taking and processing
• Direct activities and manage multiple tasks
• Fill-in across positions as needed
• Complete nightly, weekly and period paperwork.

Kenntnisse

Staff management

Customer service

Leadership

POS / cash handling

Training & development

Scheduling

Inventory management

Food safety

Communication

Tools

POS software

Jobbeschreibung

Exceptional customer service skills. Able to use point of sale system, order taking, cash handling. Strong leadership skills. Have the ability to hire, train and motivate a team of exceptional employees. Responsible for all team members and store operations. This includes scheduling,inventory, meeting food,labor and service goals. Know understand and enforce all company policies and procedures.

Job Duties: -Staffing -Training and development -Paperwork -Food management -Food safety -Food preparation -Work to a Schedule -Perfect Image and adherence to standards -Ensure that Great Customer Service is being provided by ALL team members -Attendance and Punctuality -Staff and customer safety -Transportation to/from work -Store Cleanliness -Marketing and Profitability. -Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). -Must be able to make correct monetary change. -Verbal, written and telephone skills to take and process orders. -Motor coordination between eyes and hand/fingers to rapidly and accurately make precise movements with speed. -Ability to enter orders using a computer keyboard or touch screen. -Stock ordering -The ability to direct activities -Perform repetitive tasks -Work alone and with others -Work under stress -Meet strict quality control standards -Manage people -Analyze and compile data -Make judgments and decisions. -Be able to fill-in in any position and meet those requirements (driver, CSR) -Complete nightly, weekly and period paperwork, as required.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply